tipme

Frequently Asked Questions

Everything you need to know about using tipme.

Getting Started

tipme lets service workers, performers, and anyone who earns tips or charges for services receive payments directly via a QR code, for both voluntary tips and set-price service payments. No cash needed, and no app download required for customers.

Tap "Get Started" on our homepage. You'll need to provide your name, email, and create a password. We'll also verify your identity to keep the platform safe.

Yes, creating a tipme account is free. Transaction fees apply. A small processing fee applies to each transaction, and you choose who pays it, separately for each payment page and each payment request: the customer (a surcharge shown before they pay, so you receive the full amount) or you (deducted from what you receive). There are no monthly fees, no setup fees, and no hidden charges. See our Fees Policy page for the full breakdown, including payout fees.

No! That's the beauty of tipme. Customers simply scan your QR code, choose an amount, and pay with their card, Apple Pay, or Google Pay. No account needed.

Yes. Besides tip pages, you can create service pages with set prices, for example a session, class, or appointment. Customers pay the listed amount the same way they would leave a tip.

Receiving Tips

Once you create your account, your unique QR code is automatically generated. You can find it in the "QR Code" section of your dashboard. Print it, display it on your phone, or share it anywhere.

Customers can pay with Visa, Mastercard, American Express, Apple Pay, Google Pay, Cash App Pay, Link, and U.S. bank account. We're always working on adding more options.

The minimum is $1 and the maximum single tip is $1,000. These limits help protect everyone on the platform.

Yes! You'll see tips appear in your dashboard in real-time. You can also set up email notifications for new tips.

Payouts & Banking

Link your bank account through Plaid (our secure banking partner), then request a payout from the Payouts section. Your money will transfer to your bank account.

Payouts typically take 1-3 business days to reach your bank account, depending on your bank.

Yes, the minimum payout is $1.

Bank linking runs through Plaid, the same banking technology used by Venmo, Cash App, and other major financial apps. Your bank credentials are never stored on our servers.

Account & Security

On the login page, tap "Forgot password?" and enter your email address. We'll send a reset link that expires after 1 hour.

Go to Settings in your dashboard. You can update your photo, name, job title, and other details at any time.

Identity verification is required by financial regulations to prevent fraud and money laundering. It also helps protect you and your tippers.

We encrypt data in transit and sensitive data at rest. Payments are processed through Stripe in a PCI-compliant environment, and your government ID is sent to Stripe for verification and not stored by tipme. Read our Privacy Policy for full details.

You may. Payments you receive can be taxable, and tipme or our payment processor Stripe may issue a Form 1099-K when reporting thresholds are met (currently more than $20,000 and 200 transactions per year; some states require lower thresholds). You're responsible for your own taxes.

Yes. Go to Settings → Delete Account in the app or your web dashboard and confirm with your password. Withdraw any remaining balance first, because deletion is blocked while funds remain. If you can't sign in, email support@tipme-app.com from your registered email address. See tipme-app.com/delete-account for details.

Still have questions?

Can't find what you're looking for? Our support team is here to help.

Email us at support@tipme-app.com and we'll get back to you within 24 hours.